Terms & Condition

  1. Stargate Finance Limited is a fintech company which was founded in 2018 in Zambia. “We exist to provide individuals and businesses the power to grow”. The company provides you with a mobile application called "STARLOAN" for which you can apply for a loan. 

  2. STARLOAN greatly simplifies the process of obtaining a loan by allowing you to borrow amount according with internal credit policy that you qualify for, within the allowed limits, from anywhere and wherever you may be. STARLOAN app does this by using your data as contained in your device and STARLOAN’s app algorithms to identify you, verify your identity, assess your credit worthiness, credit risk, create a credit score for you and to comply with applicable laws, regulations, and rules, such as those relating to KYC (know-your-customer) and anti-money laundering requirements, also to analyze your behavior and to detect and prevent fraud and other illegal uses of our services.  

  3. The more you use STARLOAN app to apply for loans and pay on time, the higher your loan limit goes. 

  4. You may apply for a loan, if you are 18 or older and have a dedicated Zambian Mobile Money account. 

  5. You can choose to apply for a Product by following the instructions in the STARLOAN APP. The important information about the Product will be set out in the application on your mobile phone. 

  6. When you apply for a Product you must accept the terms and conditions that apply to the specific Product.  

  7. Loans’ Rates and Fees 

    1. STARLOAN issues loans that range between ZMK 1 to ZMK 5000 for terms that range between 1 day to 61 days. Interest vary from 15% to 19% of the loan principal per month. Late payment of loans attracts late payment interest is 1% daily of the loan principal. STARLOAN terms and conditions apply. 

    2. Important: All interests and fees that may be charged by STARLOAN are not compounded nor accrue from day to day. Borrowers only pay back the loan principal and the fixed loan interest if the loan is paid on or before the due date; and if the loan is paid after the due date, loan principal, the fixed loan interest and the late payment interest, only. There are no hidden fees or interest or charges. 

8. No Liability

STARLOAN will not be responsible (liable) for any indirect or consequential loss or damage, caused by or related to your use of the STARLOAN APP.

9. General

These Platform Terms are subject to any applicable laws in the area(s) of jurisdiction relevant for the transactions contemplated herein. 

By accepting the Platform Terms, you consent to STARLOAN transferring (ceding and assigning) any of its rights or obligations in these Platform Terms to any third party without first obtaining any further consent from you.

If duly appointed arbitrator, court or administrative body (with jurisdiction) finds any provision of these Platform Terms invalid or unenforceable, this will not affect the rest of these provisions. 

You have the right to access to the information held by STARLOAN and to request correction of incorrect information. There may be a cost involved in exercising this right which is reasonable and may change.

You consent to and authorize STARLOAN and or its affiliates to communicate the following to you: your transactional activity, educational messages, and offers for any products or services via SMS.

10. Mobile Money and customer care contact details:

AIRTEL   +260976972378

MTN       +260763504390

ZAMTEL +260954666219